Terms & Conditions

Welcome to the SNC Tuning Web site. By using the SNC Tuning Web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Sonic Motor Web site.

SNC Tuning reserves the right to make changes to the SNC Tuning Web site and its Conditions of Use and Legal Notices at any time. Each time you use the SNC Tuning Web site, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Sonic Motor Web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the Sonic Motor Web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

By using the SNC Tuning Web site, you expressly agree that use of the SNC Tuning Web site is at your sole risk. The SNC Tuning Web site is provided on an "AS IS" and "as available" basis. Neither SNC Tuning nor its parent company, affiliates, subsidiaries nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the Sonic Motor Web site will be uninterrupted or error-free. Neither Sonic Motor nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Sonic Motor Web site or the products or services offered for sale on the Sonic Motor Web site. Further, Sonic Motor makes no representation that content provided on the Sonic Motor Web site is applicable to, or appropriate for use in, locations outside of the United States. Sonic Motor and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Sonic Motor or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Sonic Motor or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Sonic Motor Web site, including but not limited to reliance by you on any information obtained from the Sonic Motor Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Sonic Motor has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Sonic Motor Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

United States and other copyright laws, and is the property of Sonic Motor. The collective work includes works that are licensed to Sonic Motor. Copyright 2008, Sonic Motor ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Sonic Motor or purchasing Sonic Motor products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Sonic Motor or to purchase Sonic Motor products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Sonic Motor. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

 

Miscellanea
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Sonic Motor products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Sonic Motor products) must be commenced within one (1) year after the claim or cause of action arises. Sonic Motor's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Sonic Motor may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Sonic Motor or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

 

Indemnification
You agree to indemnify, defend, and hold harmless Sonic Motor, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

 

Intended for Users Over 18
The Sonic Motor Web site is intended for use by individuals 18 years of age or older. The Sonic Motor Web site is not directed for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use the Web site.

The Sonic Motor Web site attempts to display product images shown on the Web site as accurately as possible. However, there is no guarantee that the color seen on a monitor will perfectly match the actual color on the product, as the display of the color depends in part upon the monitor used.

The Web site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Sonic Motor reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Sonic Motor will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Sonic Motor's Return Policy.

Sales tax will be added to California residents only. Tax rate will be calculated automatically based on California Department of Tax and Fee Administration current rate table. If you have tax-exempt status, please email sales@sonicmotor.comto open a wholesale account or call Sonic Motor at (626)363-9036. Please note that a minimum order amount is required.

Payments may be made with online payment services and major credit cards issued in the United States of America. Currently accepted are: Visa, MasterCard, American Express, Discover Card, Paypal and Google Checkout.

Generally, credit and debit cards are not charged until Sonic Motor ships the item(s) to you. However, Sonic Motor may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.

For special delivery items, you will be charged once a delivery time is confirmed.

Using Promotional Codes

Unlike credit or debit cards, Promotional Codes and Digital Coupons are debited at the time an order is placed. Digital Coupons will automatically be redeemed to purchase totals, up to the total purchase amount. Digital Coupons must be used prior to their noted expiration date and within a single transaction. Coupon cannot be replaced if it is lost, stolen, deleted, or if you cancel or return your purchase. In the event of a reduction in price below the coupon value, the excess value of the coupon will not be refunded. For more information, see Digital Coupons in the Help section and review details of each respective Digital Coupon offer.

After you place an order using the Sonic Motor Web site shopping cart, Sonic Motor will check the information you give for validity, by verifying your method of payment or shipping address. Sonic Motor reserves the right to reject any order you place, and/or to limit quantities on any order, without giving any reason. If Sonic Motor reject yours order, you will be notified via email.

Your credit or debit card will normally not be charged if an order is rejected, but Sonic Motor will process a refund if the charge has been made against your card.

Your receipt of an electronic or other form of order confirmation does not signify Sonic Motor's acceptance of your order, nor does it constitute confirmation of Sonic Motor's offer to sell. Sonic Motor reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Please review this document carefully to help Sonic Motor process your return quickly and efficiently.

All items sold on the Sonic Motor web site will carry a 30 day limited in house warranty. After 30 days, the item(s) will be covered by the manufacture's warranty if offered by the manufacture. Please follow the return procedure listed below to avoid any delay or denial. Return processing may take up to 30 business days from the time your return is received by Sonic Motor. Unauthorized returns/CODs will not be accepted by Sonic Motor. Authorized returns will be eligible for exchange or STORE CREDIT ONLYat the Sonic Motor Web site. It is recommended that you hand-fit your product and test it for any manufacturer defect before installation. NOTE:

* Packages that are REFUSED OR RETURNED TO SHIPPER will incur a 20% restocking fee. Shipping fees are non-refundable. International customers are responsible for any customs/brokerage fees, taxes, or duties.

Returning a Defective, Damaged, or Incorrect Item

Please inspect your package immediately upon receipt. Defective, Damaged, Incorrect, or Incomplete items must be reported within 24 hours of delivery to (626) 363-9036 or to customerservice@sonicmotor.com. If the claim is not reported within 24 hours of delivery Sonic Motor may refuse the return. Defective, Damaged, or Incorrect items are eligible for an exchange or store credit when the return has been inspected and approved. All items returned must contain all original packaging materials to qualify for inspection. No returns will be accepted for products that have been installed (see Body Kit Disclaimer) or modified in any way.

All returns require a Return Merchandise Number (RM#) from Sonic Motor. The following information will be required when you contact Sonic Motor in regards to returning an item:

Defective Items: A full description of the problem must be given along with a picture or any other visual evidence that the item is defective. Defective items will be fully inspected before an exchange or store credit is issued.

Damaged Items: Describe in detail the condition of the item(s) and packaging along with sending us a picture that shows the damaged condition of the item and/or packaging. Damaged items will be fully inspected before an exchange or store credit is issued. Remember to keep all items and packaging materials in the condition you received them in case an inspection by a shipping carrier is required.

Incorrect Items: For incorrect items received, you must send Sonic Motor a picture of the item(s) or provide the UPC code and product identification number affixed on the outside of the box. With this information, Sonic Motor can verify what incorrect item was shipped to your address. Incorrect items will be fully inspected before an exchange or store credit is issued.

 

Wheel/Tire Package Disclaimer

Fitment guarantee:
When you purchase wheels/tires from us, your order will be double checked to make sure that package will fit your vehicle properly. If package doesn't fit, please contact us immediately, so we can resolve the issue. Please test fit wheel/tire first before installation. Sonic Motor will not be responsible for any damage or injury caused by improper fitment or installation.
 
Shipping Damage:
Upon delivery, please inspect all packages for damage. If you receive a damaged item, make a note of the damage on the shippers receipt, notify the shipping company and file a damage claim form. It will be impossible to assist if damage claim form wasn't filed upon the delivery.

Cancellation / Return:
Wheel/tire packages can not be canceled or returned once tires are mounted.
All cancellations made after 24 hours from placing an order are subject to 15% restocking fee.
All returns are subject to freight and handling charges, with an exception if return is a result of our error.
Returns will only be honored at our discretion and only if the product was received damaged or if there were fitment issues based on our system or our personal recommendations for fitment on your vehicle.
All returns must be prearranged with us and should be accompanied with an original sales receipt and an RGA (Returned Goods Authorization) number.
Returns must be in brand new undamaged condition and in the original packaging.
Any credits or refunds on products being returned will be granted and issued after we receive and inspect the product back from customer and determine a credit or refund will be issued. 

Body Kit Disclaimer

Bumpers, side skirts, fenders, lips, spoilers, engine and trunk hoods (all hereby referred to as "body kit") require professional installation. Some body kits that Sonic Motor carries are made for overseas vehicles. To make the kit fit in your car, slight modification may be required; including but not limited to sanding, shaving, drilling, and removal the factory bumper reinforcement. Have a professional pre-fit the body kit before it is installed, painted or modified in any way. In the event that a body kit does not fit or is defective upon installation, Sonic Motor requires the following to issue an RM#: The phone number and address of the body shop where the body kit installation was attempted, a letter with letterhead from the body shop that describes the installation problem in detail, and the license number of the body shop. If these requirements are not met the body kit will NOT be eligible for return. Body kits that have been painted or otherwise modified cannot be returned.

RETURNING AN ITEM IN NEW CONDITION
 If your item is not damaged, defective, or incorrect, you may return it within 7 days after delivery. A one-time restocking fee of 20% will be applied to all returned products. Shipping and handling fees are non-refundable. Returned items are eligible for an exchange or store credit only.

PLEASE FOLLOW THE RETURN PROCEDURE BELOW

1. Inspect Your Package

All items returned must be in brand new, resale condition and contain all the original packaging material. All returns will be inspected and tested upon receipt*. Any discrepancies will result in the package being returned at your own cost without credit or replacement.

* Returns will be rejected or refused credit if:
* Item is incomplete
* Item is returned in a non-qualified shipping container
* Package is affixed with counterfeit label(s)
* Standard certification labels are removed from packaging (barcode label, UL Listing, capacity, brand name, UPC Code)
* Items is dented, scratched, defaced or otherwise damaged due to installation
* Item is altered in any capacity

2. Obtain a Return Merchandise Number - (RM#)
All returns require prior authorization from Sonic Motor. Obtain a Return Merchandise Number (RM#) by contacting Sonic Motor at (626) 363-9036 or at returns@sonicmotor.com.

3. Fill out the Return Form
Complete the Return Form and include it in your return package. Affix the address label with the RM# to the outside of the package (postage not included). Packages received without RM #, address label, or completed Return Form will be refused.

4. Ship and Insure Your Package
All returns will be at your expense unless otherwise stated by Sonic Motor. It is recommended that you ship and insure your package using a traceable carrier that can provide you with tracking information and delivery confirmation. Sonic Motor is not responsible for returned items that are lost or damaged in transit. With certain returns related to damaged, defective, or incorrect items, Sonic Motor may issue a pre-paid shipping label for a return or reimburse shipping charges when an original shipping receipt is provided.

 

*If your return does not meet the requirements specified, Sonic Motor will contact you to explain why the return was denied. You will be responsible for shipping costs to have the item returned from the Sonic Motor warehouse to you. Sonic Motor may be contacted at (626) 363-9036 or customerservice@sonicmotor.com if you have any questions or comments. Sonic Motor is available Monday to Friday, 9:00 am to 5:00 pm, and Saturday 9:00 am to 1:00 pm PST (excluding holidays).

 

Refunds
Refunds may be given by Sonic Motor in certain situations at Sonic Motor's own discretion. Refunds for returns normally take 30 days to process and credit from the date Sonic Motor receives your return at the warehouse. Once the part is received, Sonic Motor forwards it to the manufacturer for approval. The manufacturer will then approve your return. Once the return has been approved and processed, the refund will be credited to the credit card used to buy the merchandise. You will be notified via e-mail the day you are credited. Please be aware that your bank may take 4-7 business days to post the credit to your account or credit card. If after 30 days, you have still not received a credit please e-mail the returns department returns@sonicmotor.com, for the fastest response.

Risk of Loss:
All items purchased from the Sonic Motor Web site are made pursuant to Sonic Motor's shipping terms, which are FOB shipping point. This means that that risk of loss and title for such items pass to you at the shipping point which is when the carrier accepts the goods for transport.

Cancellation Policy:
All orders are electronically processed and forwarded to the warehouse immediately after the order is confirmed. Therefore, the window of opportunity to cancel an order is limited. All orders must be cancelled before you receive the Invoice - Payment accepted notification. No orders can be canceled after payment has been confirmed, as the order will be immediately processed for shipment. All orders placed from Friday after 5PM PST Monday 9AM PST cannot be canceled, as they are processed over the weekend for shipment.

Terms & Conditions for Sale of Products and Parts:

1.   All prices are subjected to change without prior notice.

2.   Sonic Motor reserves the right to correct typographical and printing errors.

3.   Sonic Motor reserves the right to correct prices or calculation errors.

4.   Sonic Motor reserves the right not to proceed with any order where Sonic Motor feels that the transaction will put Sonic Motor, the recipient or any other party in a vulnerable position, either financially or for any other justifiable reason. Sonic Motor may not be prepared to incur extra expense, other than to use e-mail to cancel such an order.

5.  Sonic Motor is not responsible for any custom/brokerage fees, taxes or duties related to international orders.

6.   Certain items are only intended for trade shows, static display vehicles, or for off-road racing vehicles. Public road and highway use of said items is strictly prohibited. Please check your local and state laws regarding the legal use of said products. Sonic Motor will not be responsible for any legal issues arising from the usage of said items, and you assume all risk of liability related to this purchase.

The Sonic Motor Return Policy should serve as a customer guide to the return process. Should a customer abuse any part of the return policy, Sonic Motor will use the full extent of the law to recover any damages that result from the incident(s) occurred.

 

Shipping
All in stock items will be shipped out within 1-3 business day after payment is received/ cleared. Fed Ex ground and UPS Ground shipment will take approximately 5-7 business days to receive. UPS Ground and Fed Ex ground shipping is available to the 48 Continental United States only. Alaska and Hawaii orders will be shipped out by USPS priority mail. All buyer outside of U.S., please contact us to quote shipping charge.

Overnight, 2-Day and 3 day Shipping
For all overnight, 2 day and 3 day shipping, please contact us first to quote shipping charge and availability before making purchase. Overnight, 2-day and 3 day shipping is available through Fed Ex or UPS. All airfreight carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond Sonic Motor's control and airfreight charges will NOT be refunded for this reason. You can view schedules and transit times for your delivery zip code by visiting the air freight carrier's web-site. All orders must be received by 2PM PST.

Truck Freight
Truck freight applies to any oversized item that cannot be shipped via Fed Ex or UPS Ground. In the event that your item is deemed oversized, Sonic Motor will contact you via e-mail with an approximate shipping estimate.

 

Our Terms and Conditions for Shipping Issues:
You may return products within 30 business days of shipment for a refund or replacement. All returns information is located above.

On orders shipped Overnight, 2Day and 3Day, all shipping carriers (Hence forth referred to as: Shipper) reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond Sonic Motor's control and air-shipping charges will NOT be refunded for this reason. Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Sonic Motor's warehouses put forth every effort to prevent shipping damage; however, it does occur occasionally. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. Sonic Motor is not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. Sonic Motor must be contacted immediately if any of the above occurs. Sonic Motor is also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

 

Sonic Motor may, at its sole discretion, terminate your account or your use of the Sonic Motor Web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Sonic Motor reserves the right to change, suspend or discontinue all or any aspects of the Sonic Motor Web site at any time without prior notice.